(UNDERSTANDING THE USER’S NEEDS)
Our process began with direct conversations with architects, the primary users of the platform, to understand how they discover, evaluate, and specify furniture within the larger project lifecycle.
What emerged was a clear insight: most furniture platforms engage too late in the process, once key decisions are already made. However, architects prefer to explore options much earlier, during concept development and spatial planning, when they are still shaping intent.
This shifted our approach. The website was designed not just as a product catalogue, but as a tool that integrates into the early stages of an architect’s workflow, making it easier to explore, compare, and build direction from the outset. Every interaction is therefore geared towards reducing friction and supporting faster, more informed decisions.